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Nicola was of enormous strategic, cost-effective and practical help to me and my MD in managing a major restructuring process following the loss of a major contract.
The restructuring process was carried out clearly, cleanly and respectfully towards the people involved. The redundancy pool was created and managed through a redundancy process that was fair to those involved without destabilising on-going service delivery.
I had occasion to seek Nicola's professional advice for subsequent ad-hoc HR issues and received practical, sound and cost-effective support. I would be delighted to engage Nicola again, should circumstances permit me to.
We have worked with Nicola during an employee HR matter that required a great deal of management time. I found Nicola’s support extremely valuable and insightful. I have no doubt that she saved us a great deal of time and prevented us from making mistakes that we would have made on our own. Her help gave us confidence to address issues and this is allowing us to develop and grow the team. I also found that Nicola was ‘always there’ and would make contact before and after key meetings as a sounding board and someone to talk it through. She demonstrated an understanding of our issues and how things work practically for a small business. I would not hesitate to recommend Nicola.
We had the pleasure of working with Nicola for over 10 years when Nicola supported our growing SME business with all aspects of strategic and day to day HR. Nicola advised and guided us throughout this time and assisted with the growth of our business, from just a handful of people to over 150 staff.
Nicola is highly professional and delivers an excellent HR service. She is very knowledgeable in terms of UK employment law and her advice regarding HR / employee relations issues has been invaluable to us.
Nicola has a solution-focussed and practical approach. She supported us through a number of employee relations issues, mergers and restructures as well as the successful recruitment of various members of our Finance team all of which have added value to our business.
Nicola provided an excellent service over a number of years for our company. This included an on-call resource as well as a number of assignments including carrying out a Review of our HR practices, providing tailored contracts of employment and a new Staff Handbook, keeping our policies and procedures up-to-date, the design of a series of training workshops for our line managers along with referencing work for new recruits. She also supported us in handling disciplinary matters and successfully defending an Employment tribunal claim in which the Tribunal Chairman commented on the exemplary way we had followed the disciplinary procedure - Nicola played a key role in this.
I have had the pleasure of knowing Nicola in a business capacity for the past 11 years. During that time Nicola has worked closely on several key HR and People Management issues for us always offering calm, methodical and measured advice and training. As an SME, we pride ourselves on our pre-employment paperwork, staff handbook and contract paperwork, review processes and delivering a consistent approach to a variety of staff matters… all of which have been borne from a professional association with Nicola. I recommend Nicola without hesitation.
I worked with Nicola on a number of employment/HR issues over the past 11 years, including where Nicola provided the HR advice and support until such time as tribunal proceedings were issued. It is a testament to Nicola that we did not lose a case. Always pragmatic, commercial and sensible, very knowledgeable and client centred. I have no hesitation in recommending Nicola.